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How To Clear the Browser's Cache and Other Records

  1. Microsoft Edge
  2. Internet Explorer 10/11
  3. Internet Explorer 9
  4. Firefox
  5. Safari7/8/10
  6. Chrome
  7. iPhone Safari
  8. iPhone Chrome

a. Microsoft Edge

  1. Select […](Other action) in upper right corner, and select [Setting].
  2. Click clear viewed data [select data to clear].
  3. Confirm that all items are checked, (Check or uncheck form data and password as necessary) then click the [delete] button.
  4. After "All cleared" is displayed, the task is completed. Restart the browser and login again.

b. Internet Explorer 10/11

1. Click [Setting] of the Command Bar (Gear Mark) - [Safety] - [Delete viewing history].

2. Make sure there are checks on all items other than [Save Favorite web site data],
(if necessary, adjust checks on form data and password), and click the [Delete] button.

3. When the completion message is displayed at the bottom of the screen, this task is complete.
Restart the browser and login again.

c. Internet Explorer 9

1. Click [Tools] > [Delete viewing history].* If the menu bar does not display, press the [Alt] key.
(The same as [Safety] > [Delete viewing history] of the Command Bar)

2. Make sure there are checks on all items other than [Save Favorite web site data],
(if necessary, adjust checks on form data and password), and click the [Delete] button.

3. When the completion message is displayed at the bottom of the screen, this task is complete.
Restart the browser and login again.

d. Firefox

1. Click [Menu] (icon) > [Option] on the upper right of the screen.

2. Delete cache etc. by the following procedure.

Click the "Privacy" tab.

Click [Delete recent history].
(the [Delete all history] window is displayed.)

Enter a check at all items.

Click [Delete immediately] button.

This concludes this task.Restart the browser and login again.

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e. Safari 7/8/10

Safari 7

1. Click [Safari] > [Reset Safari].

2. Enter a check at all items, and click the [Reset] button.

This concludes this task.Restart the browser and login again.

Safari 8

1. Click [Safari] > [Clear History and Website Date...].

2. Check [all history], and click the [Clear History] button.

This concludes this task.Restart the browser and login again.

Safari 10

1. Click [Safari] > [Clear History...].

2. Check [all history], and click the [Clear History] button.

This concludes this task.Restart the browser and login again.

f. Chrome

1. Click [Menu] > [Other tools] > [Delete viewing history].

2. Select [All] on "Delete items for the following period".
Enter a check at all items then click the [Delete viewing history data] button.

This concludes this task.Restart the browser and login again.

g. iPhone Safari

1. Tap [Setting].

2. Tap [Safari].

3. Scroll down the screen and tap [Delete history and Web site data].

4. Tap [Delete history and data].

This concludes this task.Restart the browser and login again.

h. iPhone Chrome

1. Tap [Chrome].

2. Tap [:] on the top right of the screen.

3. Tap [Setting].

4. Tap [Privacy].

5. Tap [Delete all].

6. Tap [Delete all].

This concludes this task.Restart the browser and login again.

Last-Modified: March 6, 2017

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