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If you forgot the User ID (Guarantor ID)

Follow the procedure below to retrieve your User ID (Guarantor ID).

  1. Open [Forgot UserID]. Enter the email address for notifications and the date of birth of the student, and then, click [OK].
  2. A notification message saying that the User ID (Guarantor ID) has been sent appears.
  3. The User ID (Guarantor ID) is sent to the email address for notifications. (Email is sent within 10 minutes.)

Last-Modified: February 28, 2019

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