FAQ Questions about Keio Mail

FAQ (Frequently Asked Questions)

A. Questions about Keio Mail

1. What is Keio Mail?
2. Who can use Keio Mail?
3. Can I use Keio Mail after graduating?
4. I want to use Keio Mail. What should I do?
5. I don't need Keio Mail.
6. Can I use my current email address for Keio Mail as well?
7. Are there any fees charged for using Keio Mail?

(Q1) What is Keio Mail?
(A1) It is a university-wide common mail system that all the faculty members and students at Keio University can use. Keio Mail can be used from a Web browser. You can send and receive email messages anytime and anywhere you have an Internet connection.

(Q2) Who can use Keio Mail?
(A2) As of September 2021, students, graduate students, faculty members, and correspondence course students at Keio University can use Keio Mail.
Some non-degree students can not use Keio Mail.

(Q3) Can I use Keio Mail after graduating?
(A3) Yes. Students who graduate or withdraw from the doctoral program after the completion of required course work without submission of a thesis can use it continuously.

(Q4) I want to use Keio Mail. What should I do?
(A4) You can use Keio Mail with your keio.jp (Keio Single Sign-On System) account. If you already have a keio.jp (Keio Single Sign-On System) account, you can use Keio Mail by selecting "Keio Mail" on the window that appears after you log into keio.jp. If you have not yet obtained your Keio ID, please go through activation to obtain one. For details on activation, please refer to the keio.jp User's Guide.

(Q5) I don't need Keio Mail.
(A5) All the users of keio.jp can use Keio Mail. However, this does not mean you are required to use it. Please use the system to suit your needs.

(Q6) Can I use my current email address for Keio Mail as well?
(A6) No. The email address for Keio Mail is your Keio ID. On the other hand, in Keio Mail, you can receive email addressed to other email addresses using the POP protocol. So you are able to read and write messages for other mail systems through Keio Mail.

(Q7) Are there any fees charged for using Keio Mail?
(A7) The fee for Keio Mail is included in the network usage fee for ITC.